Faq’s

Servicing Your Beautiful Trees and Shrubs

Q: When will my services be performed?

A:  At Reliable Tree Care, we time our services precisely in order to ensure that your trees and shrubs receive maximum benefit. We monitor the life cycles of indigenous insects in order to combat them successfully.

Payments and Payment Options

Q:  When do I pay for my services? What are my payment options?

A: Upon the completion of all services your technician will provide you with an invoice. Payment for each service provided is due upon receipt, unless prior approved arrangements were made.

Reliable Tree Care offers a variety of payment options.  We accept checks, and the following credit cards: Visa, American Express, Discover, and Master Card.

You may make a credit card payment via phone at 801-262-7996 or online at www.reliabletreecare.com

Please note:  After 30 days, a 2% late charge will be assessed *Min $2.50.

Billing Questions

If you have a question about your bill, or any general business-related questions please contact our friendly, helpful staff at 801-262-7996

Contacting a Certified Arborist

Q:  How do I schedule my initial consultation with a Certified Arborist? Do I need to be there?

A: Consultations with our highly-trained Certified Arborists are free of charge. To have one of our Certified Arborists provide you with a free yard analysis, simply contact our office at (801) 262-7996 or email us at customercare@reliabletreecare.com. We’d love to schedule an appointment for you!

When the appointment date arrives, it’s important for you to be present in order to meet with our Arborist so he/she can adequately explain the diagnosis and recommendations for your unique tree care and trimming needs.

We Make Tree Care Easy

Q: How do I renew my services for the following season?

A:  Reliable Tree Care is dedicated to the health of your trees. As our valued client, we will come to you! When the new season approaches, you will receive a mailing with a comprehensive list of our services.  Additionally, we will recommend specific treatments based on your unique property needs. Simply check the services you want and return the list to us.  It’s that simple.  We make tree care easy!

Holiday Lights and Decor

Q: What do my Christmas lighting services include?

A:  Let Reliable Tree Care take the hassle out of the Holidays with our holiday lighting and décor service.  You won’t have to drag out the ladder, trip the circuit breaker, or untangle miles of lights. We will take care of everything – all you do is pick your lighting color, add on wreaths or garland, or anything else you can think of, and we’ll install everything to your specifications.  You won’t even have to worry about turning your lights on and off – we will install a timer that will fit your lighting needs. We will even come by to check on your lights to ensure everything looks perfectly festive. Then, when the season is over we’ll take everything down and store it for next year.  Now wasn’t that easy?

Hours of Operation

Our business hours are Monday – Friday 8:30a.m.– 4:30p.m.

Location

We are located on the East side of Salt Lake City.  We service Salt Lake City, Bountiful, Murray, Holladay, Sandy, Draper, Herriman, South Jordan, Highland, Alpine, American Fork, and Park City

Employment Opportunities

Reliable Tree Care is a local Salt Lake City Company with over twenty years of industry experience.  We love and care for trees and are dedicated to preserving these beautiful, living organisms.   Essentially, we are “tree doctors,” and we handle everything from accurately diagnosing and treating disease and insects to correctly pruning and trimming trees and shrubs.  We commit ourselves to providing our customers with happy, healthy trees and shrubs.  Can you dig it?  Come grow with us!  Apply today!

Interested in joining our team? Click here for career opportunities at Reliable Tree Care